Company Culture

The Four-Letter Word You Can’t Say at Work

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I’m a “love” person. It’s a regular part of my communication. “I loved hanging out”…”We’d love to visit with you”…”I’d love to help”…it adequately captures my emotional expression in the moment. But when I got into the business world my first boss chided me on the practice. “That’s not professional, Betsy. Find another word.”…It made …

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