There is something called the broken windows theory – a norm-setting idea in the criminology world that says if you keep urban environments in good order you can reduce other, more serious crime. From the Wikipedia page on this: A successful strategy for preventing vandalism, say the book’s authors, is to fix the problems when …
Broken Windows – Old Doors – Symbols and Recognition Read More »
I was challenged by the question: “are potential clients reflecting much on the ‘why’ when researching for a potential provider for their employee recognition systems?” Why do they need a new program or a retooled program? Do we need to tell them why they need us? The first thing that popped in my mind was to …
A few years ago one of the greatest concert violinists in the world, Joshua Bell, performed at a Metro Station in Washington DC. Here’s the YouTube clip of his performance – In the 60 minutes Bell played, a few people stopped and listened, one person actually recognized him and he collected $32. Two days prior …
I’m a “love” person. It’s a regular part of my communication. “I loved hanging out”…”We’d love to visit with you”…”I’d love to help”…it adequately captures my emotional expression in the moment. But when I got into the business world my first boss chided me on the practice. “That’s not professional, Betsy. Find another word.”…It made …
Sometimes it’s worth getting up early. As I pedaled through my morning route….I could not stop thinking about time. It all started with my alarm at 4:50am – and my quick reaction to smash the snooze bar. But, as soon as I hit the snooze bar, I realized that I had just decreased my morning …
What do you do to be better at your work? For most of us, staying relevant requires that we regularly invest time and energy in gathering and absorbing information, seeking out and building new relationships and adapting to a changing environment. Jobs that don’t require this level of effort will be sourced to the lowest …
I was a 20-something grad student working at Starbucks when the owner of a wealth management firm offered me a job. At the end of the interview we exchanged excitement over the future and then he looked at me seriously and said “Do you need a signing bonus for clothes”? All of a sudden I didn’t feel so …